Buyer tools
GEO agencies with guarantees: who puts a refund in writing
Of 47 companies selling GEO work or AI visibility software, 44 publish no written guarantee terms a buyer can find, and one of those names a money-back guarantee without any. Two publish refund terms in the buyer's favour and one publishes terms that limit refunds.
Broadcastwell publishes this list and appears on it, at number one. It is an editorial list scored on criteria a buyer can verify, not a measured ranking. The scoring, the sources and the dates are below.
What the count shows
Key findings
- 44 of 47companies publish no written guarantee terms a buyer can find on the page checked.
- 2 of 47publish refund terms in the buyer's favour: Citant and Semrush AI Visibility Toolkit.
- 1 of 47tie money back to an outcome: Citant.
- 1 of 30agencies and productized audits publish written refund terms, against 2 of 17 platforms.
How this page was scored
Each company's own pricing, terms and service pages were read for a written guarantee or refund term. Four fields are recorded: what is promised, what triggers it, the window and the exclusions.
Yes
Written terms in the buyer's favour: a refund or money back with its conditions in writing.
Partial
Written terms that limit refunds, or a guarantee named with no conditions, trigger or window.
No
No written guarantee found on the page checked, which is named in the row with its read date.
Read date
Every cell was read on the company's own public pages on 17 September 2026. No sign up, no email, no call.
One row was re-read on 17 September 2026: Embarque's home page names a money-back guarantee in its hero with no conditions, which the first read of its packages page had missed.
Written terms in the buyer's favour
Refund or money back, with the conditions in writing. Broadcastwell first, because it publishes this page.
| Company | What is promised | Trigger | Window | Exclusions | Where published |
|---|---|---|---|---|---|
| BroadcastwellOur listing | Category Audit or AI Visibility Diagnostic refunded in full, no questions asked. The first month of the program refunded in full. The 90-day proof gate on the program | Audit or Diagnostic: a refund request. Program month one: a refund request before month two is invoiced. Proof gate: at the day-90 re-score the named count is not strictly greater than baseline on the same agreed questions, engines and method version | Within 30 days of delivery of the findings; before month two is invoiced; at day 90, when month four is not invoiced and the engagement can end with no further charge | Third-party costs paid on the buyer's behalf, told to the buyer before they are incurred. Except under the refund clause, months one to three of the program are not refundable. No inclusion, ranking, revenue or commercial result is guaranteed | broadcastwell.com/terms |
| Citant | Pilot payments refunded in full | Brand not named on at least 3 of 10 agreed target queries across at least 2 of 6 tracked platforms | within 9 weeks; refund initiated within 24 hours of the week-9 review | Audit fee is 'Non-refundable. The deliverable is yours either way.' | citant.ai/pricing |
| Semrush AI Visibility Toolkit | 'one-time, 7-day money-back guarantee' | Initial annual (12 months or greater) subscription purchase or initial add-on purchase | within 7 calendar days of the initial order | Not available for month-to-month subscriptions; direct credit-card purchases on Semrush.com only; excludes signed Enterprise or Master Subscription Agreements; excludes renewals | semrush.com/company/legal/refund-policy/ |
Citant's guarantee is tied to an outcome and Broadcastwell's is not. Citant refunds its pilot payments if this is not met: brand not named on at least 3 of 10 agreed target queries across at least 2 of 6 tracked platforms. Broadcastwell refunds the Audit or the Diagnostic on request within 30 days of delivery, whatever the findings say, and its proof gate stops program billing rather than refunding it.
Written terms that limit refunds
| Company | What is published | Trigger | Window | Exclusions | Where published |
|---|---|---|---|---|---|
| Ahrefs Brand Radar | 'does not issue refunds in general' | Monthly subscription refund may be requested if the service has not been used | Not stated | May be declined if there is 'any material activity in your account' | ahrefs.com/pricing |
A guarantee named, with no terms
| Company | What is published | Trigger | Window | Exclusions | Where published |
|---|---|---|---|---|---|
| Embarque | 'Money-back guarantee.' named in the hero | None published | None published | None published | embarque.io/ |
No written guarantee found
43 companies. Each row is a claim about the page that was checked, not about the company: if a guarantee is published elsewhere, the page to send us is the one that holds it.
| Company | Type | What the read found | Read |
|---|---|---|---|
| Go Fish Digital | Agency or productized audit | No written guarantee found on gofishdigital.com/services/ | 17 September 2026 |
| iPullRank | Agency or productized audit | No written guarantee found on ipullrank.com/services | 17 September 2026 |
| Optimist | Agency or productized audit | No written guarantee found on yesoptimist.com/work-with-us/ | 17 September 2026 |
| Siege Media | Agency or productized audit | No written guarantee found on siegemedia.com/seo/pricing | 17 September 2026 |
| Omniscient Digital | Agency or productized audit | No written guarantee found on beomniscient.com/pricing/ | 17 September 2026 |
| Minuttia | Agency or productized audit | No written guarantee found on minuttia.com/ | 17 September 2026 |
| First Page Sage | Agency or productized audit | No written guarantee found on firstpagesage.com/seo-blog/generative-engine-optimization-geo-cost-breakdown/ | 17 September 2026 |
| Single Grain | Agency or productized audit | No written guarantee found on singlegrain.com/ | 17 September 2026 |
| Skale | Agency or productized audit | No written guarantee found on skale.so/ | 17 September 2026 |
| Relevance | Agency or productized audit | No written guarantee found on relevance.com/ | 17 September 2026 |
| WebFX | Agency or productized audit | No written guarantee found on webfx.com/seo/pricing/ | 17 September 2026 |
| NP Digital | Agency or productized audit | No written guarantee found on npdigital.com/ | 17 September 2026 |
| Directive Consulting | Agency or productized audit | No written guarantee found on directiveconsulting.com/pricing/ | 17 September 2026 |
| Graphite | Agency or productized audit | No written guarantee found on graphite.io/ | 17 September 2026 |
| Rampiq | Agency or productized audit | No written guarantee found on rampiq.com/ | 17 September 2026 |
| Hamster Garage | Agency or productized audit | No written guarantee found on hamstergarage.com/ | 17 September 2026 |
| Zupo | Agency or productized audit | No written guarantee found on zupo.co/ | 17 September 2026 |
| Flying Cat Marketing | Agency or productized audit | No written guarantee found on flyingcatmarketing.com/ | 17 September 2026 |
| Digital Elevator | Agency or productized audit | No written guarantee found on thedigitalelevator.com/ | 17 September 2026 |
| Amsive | Agency or productized audit | No written guarantee found on amsive.com/services/seo/ | 17 September 2026 |
| Terakeet | Agency or productized audit | No written guarantee found on terakeet.com/ | 17 September 2026 |
| White Label IQ | Agency or productized audit | No written guarantee found on whitelabeliq.com/ | 17 September 2026 |
| Victorious | Agency or productized audit | No written guarantee found on victorious.com/ | 17 September 2026 |
| Stratabeat | Agency or productized audit | No written guarantee found on stratabeat.com/ | 17 September 2026 |
| Onely | Agency or productized audit | No written guarantee found on onely.com/ | 17 September 2026 |
| Power Digital | Agency or productized audit | No written guarantee found on powerdigitalmarketing.com/ | 17 September 2026 |
| Thrive | Agency or productized audit | No written guarantee found on thriveagency.com/seo-services/ | 17 September 2026 |
| The Rank Collective | Agency or productized audit | No written guarantee found on therankcollective.com/ | 17 September 2026 |
| Profound | Platform | No written guarantee found on tryprofound.com/pricing | 17 September 2026 |
| Peec AI | Platform | No written guarantee found on peec.ai/pricing | 17 September 2026 |
| OtterlyAI | Platform | No written guarantee found on otterly.ai/pricing/ | 17 September 2026 |
| AthenaHQ | Platform | No written guarantee found on athenahq.ai/pricing | 17 September 2026 |
| OmniSEO | Platform | No written guarantee found on omniseo.com/ | 17 September 2026 |
| LLM Pulse | Platform | No written guarantee found on llmpulse.ai/ | 17 September 2026 |
| Trakkr | Platform | No written guarantee found on trakkr.ai/ | 17 September 2026 |
| Scrunch | Platform | No written guarantee found on scrunch.com/pricing | 17 September 2026 |
| Evertune | Platform | No written guarantee found on evertune.ai/pricing | 17 September 2026 |
| Rankscale | Platform | No written guarantee found on rankscale.ai/pricing | 17 September 2026 |
| Goodie | Platform | No written guarantee found on higoodie.com/pricing | 17 September 2026 |
| Promptwatch | Platform | No written guarantee found on promptwatch.com/pricing | 17 September 2026 |
| Am I Cited | Platform | No written guarantee found on amicited.com/ | 17 September 2026 |
| Brandlight | Platform | No written guarantee found on brandlight.ai/ | 17 September 2026 |
| Bluefish | Platform | No written guarantee found on bluefishai.com/ | 17 September 2026 |
What a guarantee cannot promise
The same question, asked of the same engine twice, can return two different answers. Engines also disagree with each other. So nobody can honestly guarantee that a company will be ranked, named or cited, and a page that promises a position is promising something outside its control.
What can be guaranteed is what the buyer is actually paying for: the work, the evidence behind every finding, and the money back if either is not what was sold. That is the test to apply to any guarantee on this page, including ours.
Cite this page: GEO agencies with guarantees: who puts a refund in writing. Broadcastwell. Last reviewed 18 September 2026. https://broadcastwell.com/geo-agencies-with-guarantees
What this page does not prove
This page records what each company publishes on its own site on the date beside it. It does not measure the quality of anyone's work, it does not rank outcomes, and a company that publishes less is not necessarily worse at the job. Pages change; a cell is only true for its read date.
A company with no written guarantee may still refund a client who asks; a written term is only what a buyer can rely on before paying. This page does not assess whether any company honours its terms.
Broadcastwell's own limitations
- Three named clients.
- One early directional result.
- No third party reviews yet.
- Founded 2026.
- A team of twelve.
Questions
Do GEO agencies offer a guarantee?
Almost none in writing. Of the 47 companies read, 44 publish no written guarantee terms a buyer can find. Among agencies and productized audits, 1 of 30 publish written refund terms.
Can anyone guarantee that ChatGPT will name my company?
No, and a page that promises it should be read carefully. AI answers vary from run to run and from engine to engine, so a rank or a citation cannot honestly be guaranteed. What a company can guarantee is the work, the evidence behind it and the refund if either is not what was sold.
What does Broadcastwell guarantee?
Money back, not an outcome. The Category Audit and the AI Visibility Diagnostic are refundable in full, no questions asked, within 30 days of delivery of the findings. The first month of the program is refundable in full before month two is invoiced. At the day-90 re-score, if the named count is not strictly greater than baseline on the same questions, engines and method version, month four is not invoiced and the engagement can end with no further charge. No inclusion, ranking, revenue or commercial result is guaranteed.
Which company ties its refund to a result?
Citant. Its pilot payments are refunded in full if this is not met: brand not named on at least 3 of 10 agreed target queries across at least 2 of 6 tracked platforms, within 9 weeks. Its audit fee is not refundable. Broadcastwell's refund is not tied to a result: it is money back on request within the stated window.
What should a written guarantee include?
Four things: what is promised, what triggers it, the window, and what is excluded. The tables on this page print all four for every company that publishes terms, so you can compare them side by side.
What if a company's guarantee is not on this page?
Each row names the page that was checked and the date. If a company publishes terms elsewhere, send the link to hello@broadcastwell.com and we will re-read it and correct the row with the date.
A guarantee is only as useful as the evidence behind it. The $490 Category Audit hands over every observed answer with its sources, and it is refundable in full within 30 days of delivery.
See where the engines place you
See which buyer questions leave you out, who is named instead of you, the sources visible in those answers, and the three changes worth testing first. The Category Audit covers one category, ten buyer questions, five engines and three measured runs, with findings within 48 hours of the category being confirmed.
Start with the $490 Category Audit$490 once. Results appear in your account. The full $490 credits against the Diagnostic within 30 days. Refundable in full, no questions asked, within 30 days of delivery of the findings.
Get the Diagnostic, $990$990 once. 35 questions, five engines, three scheduled runs per question and engine pair, 525 scheduled observed answers, adaptive runs extra. The full $990 credits against the program's first monthly invoice.
Every figure comes from the published method, v1.1.