Terms of use

Terms of Use These terms explain the current site and service terms for Broadcastwell LLC.

Read the retained terms for earlier Fix Sprint orders.

A credit asks one live question: one buyer question of your own on ChatGPT, Claude, Perplexity, Google AI Overviews and Google AI Mode, three runs each, with a receipt on every answer. Existing credit orders retain the price and purchase terms shown on the buyer's receipt. Credits are valid for 12 months from purchase. Unused credits are refundable on request within 30 days of purchase: reply to your receipt or write to hello@broadcastwell.com. A question we cannot deliver returns its credit to your balance automatically.

This site is operated by Broadcastwell LLC, a limited liability company formed in Indiana, United States. Using this site, asking us for a Free 10-question check, or buying any offer on this page means you accept the terms on this page. Where these terms say we, us or our, they mean Broadcastwell LLC.

The Category Audit is $490 once: one category, ten buyer questions, five engines and three measured runs, with findings within 48 hours of your category confirmation. Every finding is checked against its receipts before delivery; the Broadcastwell team reviews every Audit. The $490 credits once against the $2,900 Fix Sprint within 30 days of delivery, so the Sprint is $2,410. Includes a Fix Pack (sample: broadcastwell.com/samples/fix-pack-sample.pdf), sent by email after the findings are delivered. The Sprint fee does not credit against the program. The Fix Sprint is $2,900 once, covering thirty days of implementation work, bought directly or after a Category Audit. The program is $13,500 per 90 days, billed $4,500 monthly. Agency wholesale is $1,000 per client per month for the first client and $490 per client per month for each additional client. A white-label Category Audit is $490 once per agency client. The Free 10-question check is a separate free tool.

Further one-time offers are set out under One-time offers below: the Index Brief with page review ($190), the white-label Category Audit ($490 per agency client), the Re-measure (for buyers with a delivered order), the Second Opinion and the Portfolio Scan ($1,960 for four portfolio companies). An offer can be bought only through its checkout link.

Orders placed before 5 October 2026 keep the terms they were bought under.

Our findings describe what AI systems returned when tested. We use identical question wording across repeats and record the test date and the engine, alongside mention, citation and recommendation position, reported separately and the run-to-run spread. AI answers vary and models change, so the report is an observed baseline for decisions, not a permanent ranking or a statement about any company's quality.

Nothing we send is legal, financial, investment, or tax advice. Any decision you make about your marketing, your spend, or your business is yours.

We do not promise a specific position in any AI answer, a specific number of citations, revenue, or a specific commercial result. The report identifies evidence and actions that may improve visibility; it does not guarantee future inclusion.

Some examples on this site, including the sample AI answer on the home page, are illustrative and name invented companies. They exist to show the shape of the problem, not to report a measured result. Our measured research is published separately as The 2026 State of GEO.

Give us an accurate website and category when you ask for a Free 10-question check, and an accurate email address and website when you ask for an audit, since we cannot run either otherwise. Do not use this site to break the law, to attack or overload our infrastructure, to scrape it at scale, or to misrepresent your relationship with us.

The program includes a Checklist Audit at the start of each 90-day term and a criteria re-measure each month. Criteria re-measures are delivered within two business days of their captures.

The program is $13,500 per 90 days, billed $4,500 monthly, with a 90-day initial term, then continues month to month. Scope, deliverables, invoicing, payment terms, and notice periods are set out in the separate agreement we sign with you, and that agreement controls if it differs from this page.

The program includes Proof Setup and a monthly Proof Report.

The program includes twenty Pre-Call Briefs a month, granted at the start of each month.

The program includes Absence Ads management for its term; ad spend stays the client's.

The program includes a Record Check each month and, for every launch the buyer registers, the Day-0 pack and captures at day 7, 14 and 30 for Time to AI.

Refund terms depend on the offer, as set out below. A standalone Category Audit, and each offer under One-time offers, is refundable in full, no questions asked, if requested within 30 days of delivery of the findings, unless the offer-specific clause below states a different refund rule. The first month of the program is refundable in full, no questions asked, at any time before month two is invoiced. You do not need to give a reason, and you keep every deliverable produced up to that point. The only exception is third-party costs paid on your behalf, and we tell you about any of those before they are incurred.

At the day-90 re-score, the named count must be strictly greater than baseline on the same agreed questions, engines and method version. A tie fails. If the gate is not met, Broadcastwell does not invoice month four and you may end the engagement with no further charge. Under the current terms, v1.1 covers all 35 agreed questions across five engines. The panel is frozen, each question-and-engine cell counts once, and cells lost to engine errors are excluded from both sides and reported. Except under the refund clause, months one to three are not refundable. No inclusion, ranking, revenue or commercial result is guaranteed.

The baseline is the first 35-question baseline run under the method version named in the contract. For v1.1, the frozen 35-question panel has 175 question-and-engine cells, including 50 cells for the ten shortlist questions. The same questions, five engines and method version are used at baseline and the day-90 re-score. Each cell uses the verdict defined by the method: unanimous across the three scheduled runs, or the majority after adaptive reruns. Extra adaptive answers never inflate the cell count. Cells lost to engine errors are excluded from both comparisons, with the common denominator and exclusions reported. Named means named; tone is not scored. Question groups are reported separately. You retain all runs, answers, citations and sources. Engagements under an earlier method remain on their agreed version.

Terms version: 2026-10-13-three-rates-v1. Applies to Fix Sprints ordered on or after 13 October 2026; earlier orders keep the terms they were bought under.

Fix Sprint, pay when named. Ordering saves a payment card with our payment processor and charges nothing. The baseline is the three measured rates from the client's Category Audit, captured under method v1.1; a Sprint ordered without an Audit begins with one at no charge. Delivery is the Fix Sprint as described on this page. At day 30, under the start rule below, we repeat the same ten questions on ChatGPT, Claude, Perplexity, Google AI Overviews and Google AI Mode in three scheduled runs, with 150 planned answers. We compare the plain total across those answers with the Audit baseline total for each measure. The test passes if more answers name the company, more answers cite at least one page on the company's own domain, or fewer statements about the company are classed wrong or stale under the Record Check. Any one of those changes passes; a tie does not. Nothing is charged on day 30. The day 30 result email gives the client five business days to request one repeat measurement at no cost. If no repeat is requested, the Fix Sprint fee of $2,900, or $2,410 where a paid Category Audit credit applies, is charged on business day six only if at least one of the three measures passes. If a repeat is requested, its result decides under the same three rules; the fee is charged only if at least one measure passes, and never before that result or the end of the request window. Otherwise no fee is charged and the delivered work remains the client's. Business days are Monday through Friday in Bloomington, Indiana time; the result email states the exact request deadline. One pay when named Sprint per company in any twelve months. The $490 credits once against the $2,900 Fix Sprint within 30 days of delivery, so the Sprint is $2,410.

The repeat measurement is an observation of what the engines state on the measurement date under method v1.1. Broadcastwell does not control the engines and makes no promise about any count, rank, placement or business result. Card details are held by the payment processor; Broadcastwell never sees them. If a charge fails, we send a payment page for the fee; the work remains the client's either way. Indiana law applies as elsewhere in these terms.

The delivery scope below applies to both payment options. The upfront fee, purchase and refund provisions below apply only to the upfront Fix Sprint. The pay when named payment condition is the two paragraphs above.

The day 30 test uses three measured rates from the same planned panel of 150 answers: the same ten buyer questions on ChatGPT, Claude, Perplexity, Google AI Overviews and Google AI Mode, with three scheduled runs under method v1.1. The named measure is the number of answers that name your company. The cited as a source measure is the number of answers whose cited sources include at least one page on your company's own domain. The record accuracy measure is the number of statements about your company classed wrong or stale under the Record Check. For record accuracy, improvement means a lower wrong or stale count. Each measure is reported separately and linked to its receipts.

The 30 days begin when the first delivered change is live on your site, or when you give us publishing access, whichever comes first. If neither has happened within 30 days of delivery, the 30 days begin then and the re-measure runs on what is live.

Drafts we send for your approval (answer pages, source requests, corrections) count as approved if we have not heard from you within ten business days, and we may publish them where we hold access or send them where they are addressed.

Every Fix Sprint includes a Checklist Audit at kickoff and a criteria re-measure at day 30, printed as coverage before and after. Criteria re-measures are delivered within two business days of their captures.

The Agent Surface scope. A Fix Sprint may be scoped at kickoff to the Agent Surface: the fixes evidenced by a failed task in the client's Agent Test, which may include access rules for the agent bot category at the edge or the firewall, pricing, specification and documentation pages made readable without a form, a Vendor Facts File, structured data that states the same facts, and agent traffic attribution. For a Sprint with this scope, the guarantee is measured on the Agent Test instead of the named count: at day 30 the same ten tasks are re-run by ChatGPT Work with Cloud browser, two runs per task, and if the pass count is not higher than the baseline pass count, we start the full $2,900 refund, including any $490 credited toward the Sprint, within five business days, without the client asking. A Sprint has one scope and one guarantee, written at kickoff. The Agent Surface also ships inside the program.

The Fix Sprint is $2,900 once and runs for thirty days. Two ways in: buy the Sprint directly for $2,900, with the baseline measured in its first phase, or buy it after a $490 Category Audit. The $490 credits once against the $2,900 Fix Sprint within 30 days of delivery, so the Sprint is $2,410. The work is chosen from the questions the baseline showed were lost and from the sources those answers cited. It covers an entity and structured-data pass on the client's site, including the former-name bridge where a company has been renamed; up to five answer pages or rewrites aimed at the buyer questions the baseline shows are lost, drafted by us and published by the client or by us with CMS access; a source plan drawn from the baseline's citation records with a prepared submission or correction pack for up to ten third-party sources, submitted by us where the route is self serve and approved by the client where it is editorial; a crawler access check covering robots directives, rendering and access restrictions, with verified fixes or exact changes for the client; and a re-measure on day 30 on the baseline's fixed question set across five engines, reported as before and after, with mentions, recommendations, position and citations kept separate. Each fix is shipped and marked done in the Sprint report. The Fix Sprint is sold through the contact page; there is no checkout link for it.

Guarantee, for upfront Fix Sprints ordered on or after 13 October 2026. At day 30 we repeat the same ten buyer questions on ChatGPT, Claude, Perplexity, Google AI Overviews and Google AI Mode, with three scheduled runs under method v1.1. The test passes if at least one of the three measured rates improves under the comparison rules below. If none improves, we start a full $2,900 refund, including any $490 Category Audit fee credited toward the Sprint, within five business days, without you asking. The baseline is the Category Audit you bought first, or, for a direct purchase, the baseline measured in the Sprint's first phase.

Proof term, for upfront Fix Sprints ordered on or after 13 October 2026. For the named measure, the lowest of the three day 30 run counts must be above the highest of the three baseline run counts. For the cited as a source measure, the lowest of the three day 30 run counts must be above the highest of the three baseline run counts. Each of those run counts uses the same question and engine pairs. A tie or an overlap does not pass either measure. For record accuracy, the count of statements classed wrong or stale across the three day 30 runs must be below the count across the three baseline runs. A tie does not pass record accuracy. Passing any one of the three measures passes the test; a gain on all three is not required. Answers lost to engine errors are excluded from both sides, and the common base and the exclusions are reported.

Refund, for upfront Fix Sprints ordered on or after 13 October 2026. If none of the three measures passes, we start the refund ourselves within five business days of the day 30 measurement; you do not need to ask. The refund is $2,900. For a direct purchase, the refund returns the $2,900 Sprint payment. If your $490 Category Audit fee was credited, it returns the $2,410 Sprint payment plus the $490. You get back $2,900 in all. Any credited fee is returned once and is not also refundable under that measurement's own refund term. You keep the measurement findings and every Sprint deliverable.

For Fix Sprints ordered before September 26, 2026, this proof term applies unchanged: At day 30 we re-measure the target questions on the same engines under the same method version, scheduled runs only. If the named count on the target questions is not higher than the baseline count, the $2,900 is refunded in full within five business days.

Credit. The $490 credits once against the $2,900 Fix Sprint within 30 days of delivery, so the Sprint is $2,410. The Fix Sprint fee does not credit against the program.

Every Fix Sprint includes Proof Setup and the Proof Report at day 30.

Every Fix Sprint includes ten Pre-Call Briefs, granted at kickoff and valid for twelve months.

Every Fix Sprint includes a Record Check at kickoff, the corrections on the Correction List that the buyer owns, and a re-measure at day 30 printed as before and after with time to correction.

As with every engagement, we do not promise a specific position in any AI answer, a specific number of citations, inclusion in any answer, revenue, or a specific commercial result.

Category Exclusive applies to the Fix Sprint and the program. When a company pays for a Fix Sprint or the first month of the program, its category is locked to that company: for the term of the engagement and for 30 days after it ends, we do not run a Fix Sprint or the program for another company in that category. The category is the one the company confirms at intake, in its buyer's words; where it matches an Absence Index category, that Index category applies. A locked category is shown as locked on the availability check at app.broadcastwell.com/exclusive without naming the company. The lock does not cover the Category Audit, the white-label Category Audit, the Second Opinion, the Portfolio Scan, the Re-measure, or any Absence Index service, which stay open to every company, because a measurement is not a side. Where a Fix Sprint is refunded under its guarantee, the lock ends with the refund. Where we already serve a company in a category, we say so before any purchase and the earlier engagement keeps the lock. An agency that buys a Fix Sprint or the program for its client locks the category for that client. Category Exclusive carries no extra charge and no commitment beyond our own conduct; it promises no position, inclusion, revenue or commercial result.

Proof Setup. . Within five business days of the buyer granting the access listed in its account (or confirming that its own administrator has applied our steps), we install the AI Source Standard in the buyer's own analytics, forms and CRM as an invited user: the AI referred definitions, the form field with the AI options and the optional question, the CRM properties and the automation that fills them, and the Proof Page in the buyer's account. We place no script of our own on the buyer's site and never hold the buyer's credentials. The buyer's privacy notice receives one sentence, which we supply. The Proof Report is delivered free within two business days of the results of each Re-measure, at day 30 of a Fix Sprint and monthly in the program, from exports the buyer provides or permits us to read; the permission is revocable at any time. Refundable in full, no questions asked, if requested within 30 days of delivery. The Proof Page reports recorded figures with their sources and dates and promises no leads, revenue or position; its only causal statement is the controlled-lift verdict under the published proof method. Proof Setup carries no credit toward any other offer.

Checklist Audit. . Within three business days of the buyer confirming its intake (category, buyer type, five differentiators in its own words, two rivals), we deliver the Checklist Audit: 25 answers to five criteria questions, captured by hand by our team on ChatGPT, Claude, Perplexity, Google AI Overviews and Google AI Mode, with receipts; the Criteria Table; Differentiator Coverage with intervals; and the Fix List. Refundable in full, no questions asked, if requested within 30 days of delivery. The report records what the engines answered on stated dates and promises no inclusion in any buyer's requirements, no position, no leads and no revenue; a differentiator marked absent is a record of the answers, not a judgement of the product; a criterion marked rival-favoured is what the engine said, with its source. The Checklist Audit carries no credit toward any other offer, and no offer credits toward it.

Agent Test. Read the scope and order terms. Ten buyer tasks for the buyer's category and site, run by ChatGPT Work with Cloud browser, two runs per task, every session recorded and scored as published on our method page. Findings within 48 hours of the buyer confirming its category, two rivals, its pricing page and its demo page in the account. It is refundable in full, no questions asked, if requested within 30 days of delivery of the findings. Only one paid Category Audit supplies the current Fix Sprint credit. Earlier orders keep the terms on their receipts. It carries no credit toward the program. The test runs no form submissions and enters no data on any site. It is not a ranking, an endorsement or a judgment of product quality, and it promises no shortlist, position, inclusion, lead or revenue.

Absence Ads Sprint. for thirty days of managed sponsored presence beneath AI answers. The buyer owns its advertiser accounts, pays the platforms directly for its ad spend and invites us as a member; no ad money passes through Broadcastwell. Within five business days of the buyer confirming its inputs and the invitation, we deliver a campaign plan for approval in the account: context hints written from the buyer questions where the buyer is absent or named, the ads, the landing page briefs, a recommended daily budget. The buyer sets its own budget. Day one is the first day the campaign is live. We capture on days 7, 14, 21 and 28 under the capture rules on our method page and deliver the day-30 report within two business days after day 30. If the campaign records no impressions in its first fourteen eligible days (the account verified with a payment method on file, the daily budget at or above the platform minimum, the plan approved), we refund the fee paid in full within five business days without the buyer asking. The fee is refundable in full at any time before the plan is approved. The refund covers our fee, never ad spend. We do not guarantee a click, a lead, a position, an organic mention, that a card appears beneath any particular question, or any result from ad spend; the platforms state that targeting does not guarantee delivery. Ads reach people on ChatGPT's Free and Go plans; Plus, Pro, Business, Enterprise and Edu see no ads, and Temporary Chats carry none, as OpenAI states at the time. The Sprint carries no credit toward any other offer and no offer credits toward it.

These offers are one-time purchases with no subscription, each bought through its checkout link. Each is refundable in full, no questions asked, if requested within 30 days of delivery of the findings, unless the offer-specific clause below states a different refund rule. The current Fix Sprint credit comes from one paid Category Audit. Earlier orders keep the terms on their receipts. Measurement offers use the published method, v1.1, on ChatGPT, Claude, Perplexity, Google AI Overviews and Google AI Mode.

Index Brief with page review. $190 once, for a vendor with a record in the Absence Index release 2026-09. It is a written readout of that public record (the questions that named the vendor, the engines, who was named instead and the sources cited in those answers) plus a review of one buyer-facing page of up to 2,000 visible words, with five annotations, a rewritten headline, opening and call to action, two factual buyer answers and three prioritized actions. It is not a fresh measurement. It is delivered within five business days of page confirmation, with one consolidated revision if requested within seven days of delivery. It is refundable in full, no questions asked, if requested within 30 days of delivery. It carries no credit. Corrections to an Index record stay free and never depend on this or any purchase.

White-label Category Audit. $490 once per agency client. It is the Category Audit for one of the agency's clients, with every file carrying only the agency's brand. Findings are delivered to the agency within 48 hours of the agency confirming the category. Broadcastwell does not contact or solicit the agency's client, during the engagement or for twelve months after it ends, and keeps the agency's client list confidential. It is refundable in full to the agency, no questions asked, if requested within 30 days of delivery. It carries no credit. Agency Wholesale is unchanged. Includes the same Fix Pack under the agency's name, sent by email after the findings are delivered.

White-label Agent Test. Read the scope and order terms. It is the Agent Test for one of the agency's clients, run by ChatGPT Work with Cloud browser, two runs per task, with every file carrying only the agency's brand. Findings are delivered to the agency within 48 hours of the agency confirming the task inputs. Broadcastwell does not contact or solicit the agency's client, during the engagement or for twelve months after it ends, and keeps the agency's client list confidential. It is refundable in full to the agency, no questions asked, if requested within 30 days of delivery. It carries no credit.

An agency may buy Proof Setup for one of its clients at the same price; the report carries the agency's brand, and the white-label terms above apply.

An agency may buy the Checklist Audit for one of its clients at the same price; the report carries the agency's brand, and the white-label terms above apply.

An agency may buy the Absence Ads Sprint for one of its clients at the same price; the client owns the advertiser accounts, the report carries the agency's brand, and the white-label terms above apply.

An agency may buy the What AI Said pack and ask for each brief to be delivered under its own brand; the white-label terms above apply.

White-label Record Check. $490 once per client report for one client company and one change event, with the same ten questions, five engines, three runs and 150 planned answers. Findings are delivered to the agency within 48 hours of scope confirmation, including weekends. The report carries the agency's brand, and the white-label confidentiality and non-solicitation terms above apply. We never contact the agency's client. Refundable in full, no questions asked, if requested within 30 days of delivery.

Re-measure. , offered only to a buyer whose order was delivered 30 to 60 days earlier, one per delivered order, by private link. It reruns the same questions on the same five engines, three runs each, under the same method version, and reports before and after with receipts. A change clears the observed baseline range only when the lowest re-measure run is above the highest baseline run; otherwise the ranges overlap. This is a descriptive comparison of three runs, not a statistical significance test. Findings are delivered within 48 hours of payment. It is refundable in full, no questions asked, if requested within 30 days of delivery. It carries no credit and is not a subscription.

Second Opinion. . Up to ten prompts the buyer already tracks in another tool, run as written on five engines, three runs each, with a real-or-noise verdict per prompt. It compares two measurements and does not state that the other tool is wrong. With fewer than ten prompts, generic category questions fill the set and are reported separately. Findings are delivered within 48 hours of prompt-list confirmation. It is refundable in full, no questions asked, if requested within 30 days of delivery. It carries no credit. Includes a Fix Pack on the prompts measured, sent by email after the findings are delivered.

Portfolio Scan. $1,960 once for four portfolio companies. Each company receives the Category Audit on its own category, and the operating partner receives a portfolio league table and one summary. The league table compares each company on its own category's questions and is not a ranking of the companies. The league table and summary are delivered within five business days of the last category confirmation. It is refundable in full, no questions asked, if requested within 30 days of delivery of the portfolio summary. It carries no credit.

What AI Said, ten Pre-Call Briefs. Ten Pre-Call Briefs under the terms on the order receipt. One brief covers one deal: the buyer confirms its category, one rival, the prospect profile and the stage in its account. Each brief is delivered within 24 hours of that confirmation and holds 25 answers captured by a person under the capture rules on our method page, each with its receipt, the wrong statements about the buyer with their sources, and a talk track. Briefs are valid for twelve months from purchase. The pack is refundable in full within 30 days of purchase if no brief has been delivered; after a delivery, unused briefs are refundable at $49 each on request within the twelve months. A delivered brief is corrected at no charge where a receipt does not support a line in it. The pack carries no credit toward any other offer. The first Pre-Call Brief is free for one deal per company. A brief is not a ranking, an endorsement or a judgment of product quality, and it promises no shortlist, position, win, lead or revenue. Nothing is submitted to any site and no person's data is entered anywhere during capture.

Record Check. $490 once for any one company and one change event: an incident, an acquisition or ownership change, or a price, plan, product or link change. We agree ten questions and a dated public reference bundle at scope confirmation. We measure the questions on ChatGPT, Claude, Perplexity, Google AI Overviews and Google AI Mode in three fresh-context runs, for 150 planned answers. Within 48 hours of scope confirmation, including weekends, we deliver the dated answer receipts and cited sources; the planned and valid counts and exclusions with reasons; the statement classifications against the frozen reference bundle; and a Correction List. Every finding is checked against its receipts and reviewed by the team before delivery. Refundable in full, no questions asked, if requested within 30 days of delivery. The Record records what the engines stated on stated dates and promises no correction, no position, no leads and no revenue. Corrections to unsupported findings are free whether or not anyone buys. We never send correction requests to third parties on the buyer's behalf unless the buyer asks us to in writing. The Record Check carries no credit toward any other offer.

The Free 10-question check (one engine) reads your public website to propose your company name and category, then runs ten buyer questions on one engine, Claude, once each. Its result is one run on one engine, and answers vary between runs. It is not a Category Audit and is not a substitute for one.

A result link is created only when you ask for one, and it is deleted automatically 30 days after it was made. Anyone holding the link can read that result until then.

Free, one per company domain. A company reports one wrong or stale AI statement about itself, from a work email at its own domain. Within five business days our team captures by hand whether the statement reproduces on the named engine and on ChatGPT, classes it, and delivers the dated record and one correction line in a free account. With the company's consent, the Correction Ledger publishes the statement type, the engine, the found date and the corrected date, and nothing else. Reports about another company are declined.

Ask <Vendor> is a read-only connector we serve for a Fix Sprint or program client at app.broadcastwell.com/mcp/vendor/<slug>. It answers only from the client's Vendor Facts File, which the client approves and may withdraw at any time, and it writes nothing. The Vendor Facts File schema is published under CC BY 4.0 at app.broadcastwell.com/standard/vendor-facts. A facts file is a statement by the vendor, not a measurement by us.

You may use API keys, connector tokens and webhooks to read your own account data and the public sample. Keys and tokens are credentials: keep them secret, and revoke any you believe is exposed. Access is read only and subject to the published rate limits. We may suspend a key that is used to overload the service or to read data it is not authorized to read.

The public sample is fictional and is provided for evaluation only. Version 1 of the API changes only by addition while it is offered, and we will publish any end of service date in the changelog in advance.

Acceptable use. Do not use a key, a connector token or a webhook to reach an account you are not authorized to read, and do not republish a figure taken through them without the base and the method version it carries.

A share link opens one view to anyone holding it, until you revoke it or it expires. Shared views carry measurement data and omit your account profile's name and email address. Measurement content can include personal information, such as a name that appears in an observed answer. Shared views ask search engines not to index them. Creating one is your decision, and revoking one takes effect immediately.

Where an agency uses Broadcastwell for its own clients, the agency is the controller of its client data and Broadcastwell processes that data on the agency's instructions to provide the service. Broadcastwell does not use one client's data for another client, keeps each client brand's data separate, and deletes a client brand's data on the agency's instruction.

Reports, one pagers, battlecards and share links prepared under the agency's name are produced for the agency to deliver. The sending domain for alert emails remains Broadcastwell's.

A claim on an Absence Index record verifies control of the canonical domain printed in that record. It does not alter an observation, endorse a vendor or judge product quality, and nothing a claimant writes is published.

Any named company may dispute a record and receives one re-run per release under the same configuration, at no cost to it. Both results are published side by side, the original first, and the original is never replaced.

A claimed record shows Index Verified with the claim date. Index Verified means the company proved control of its canonical domain. It is not an endorsement, a ranking or a judgment of product quality, and it changes no number. Claims, badges, the Index Brief, corrections and one same-configuration re-run per release are free for every checked vendor, and no payment changes any Index number.

A Category Audit buyer may opt in at intake to publish its category in the next Absence Index release, under the Audit-derived rule stated on the Index method page. A Fix Sprint or program client may opt in at kickoff to a climb strip on its record with the Broadcastwell client disclosure. Either opt-in may be withdrawn before the release is built. Without the opt-in, nothing about the buyer is published.

Every answer we observe is delivered to you in full: the response text as the engine returned it, the engine that returned it, the date and time it ran, and every source it cited. Wins and losses alike, including every observation excluded from a denominator and the reason it was excluded.

You never receive a percentage you cannot trace back to the answers underneath it.

Audit questions name no brand. Prompts that name a brand are labeled and reported separately. Each Audit question is a generic buyer intent question, so no figure can be flattered by a question that already hands the answer a name. Results from different question classes are reported separately and never folded into one headline number.

The question set is agreed with you before the run and frozen between runs. A change to the set opens a new baseline rather than continuing the old one. The full method is published on our methodology page, which is versioned and dated.

Your question set, your citation logs, your observed answers and your reports are yours. If the engagement ends, for any reason, you receive all of it in an open, machine-readable format within five business days of the request, at no charge.

We do not hold measurement history as a reason to stay.

Where a reduced rate is agreed, it is a trade rather than a discount: the rate is exchanged for a published account of the work. The account is written to be checkable, and states what was measured, what was changed, and what moved.

Any account naming you is published only with your explicit written approval, and you read it before anyone else does. Reviews are optional, candid and never tied to a discount, payment or preferential treatment.

We keep ownership of this site, our research, our methodology, and the materials we publish. When we deliver a findings report to you, you may use it inside your own organization freely. If you quote our published research in public, cite Broadcastwell as the source.

You keep ownership of everything you send us.

We provide this site and our findings as they are, without warranties of any kind to the extent the law allows. We are not liable for indirect, incidental, or consequential loss, or for lost profit or lost opportunity, arising from your use of this site or of our findings. Nothing here limits liability that cannot be limited by law.

We may update these terms, and the date at the top of this page will change when we do. The version published here at the time you use the site is the version that applies. An order is governed by the terms published when it was placed, so existing buyers keep the terms they bought under.

These terms are governed by the laws of the State of Indiana, United States, without regard to conflict of laws rules. If you are a consumer in the European Union or the United Kingdom, this does not remove rights you have under your local law.

These are the prior terms for orders placed before 13 October 2026. The pay when named version is 2026-10-08-rerun-window-v 1, published 8 October 2026. The three upfront paragraphs below retain their original wording and govern orders from 26 September through 12 October 2026. The earlier proof term for orders before 26 September remains in the Sprint section. These historical clauses do not replace the new version for orders on or after 13 October 2026.

Fix Sprint, pay when named. Ordering saves a payment card with our payment processor and charges nothing. The baseline is the named count of the client's Category Audit, captured under the published method; a Sprint ordered without an Audit begins with one at no charge. Delivery is the Fix Sprint as described on this page. On day 30 after delivery we re-measure the same questions on the same engines in three runs and record the named count. Nothing is charged on day 30. The day 30 result email gives the client five business days to request one re-run of that measurement at no cost. If no re-run is requested, the Fix Sprint fee of $2,900, or $2,410 where a paid Category Audit credit applies, is charged on business day six only if the day 30 named count is greater than the baseline. If a re-run is requested, the re-run result decides; the fee is charged only if that count is greater than the baseline, and never before the request window ends. Otherwise no fee is charged and the delivered work remains the client's. Business days are Monday through Friday in Bloomington, Indiana time; the result email states the exact request deadline. One pay-when-named Sprint per company in any twelve months. The $490 credits once against the $2,900 Fix Sprint within 30 days of delivery, so the Sprint is $2,410.

The re-measure is an observation of what the engines state on the measurement date under method v1.1. Broadcastwell does not control the engines and makes no promise about any count, rank, placement or business result. Card details are held by the payment processor; Broadcastwell never sees them. If a charge fails, we send a payment page for the fee; the work remains the client's either way. Indiana law applies as elsewhere in these terms.

Guarantee, for Fix Sprints ordered on or after September 26, 2026: At day 30 we re-run your target questions on all five engines, three runs each. If your named count has not risen beyond the run-to-run noise we measured at baseline, we start a full $2,900 refund, including any $490 Category Audit fee credited toward the Sprint, within five business days, without you asking. The baseline is the Category Audit you bought first, or for a direct purchase, the baseline measured in the Sprint's first phase.

Proof term, for Fix Sprints ordered on or after September 26, 2026. The target questions are the questions from the Category Audit you bought first, or the baseline measured in the Sprint's first phase for a direct purchase that the Sprint works on, listed in writing at kickoff. The baseline is the named count on those target questions in each of the three scheduled runs of the Category Audit you bought first, or the baseline measured in the Sprint's first phase for a direct purchase, across the five engines. At day 30 we re-run the target questions on the same five engines, three scheduled runs, under the same method version; adaptive runs never count. Higher means outside measured run noise: the lowest of the three day-30 runs names you on more target question and engine pairs than the highest of the three baseline runs. A tie or an overlap is not higher. Answers lost to engine errors are excluded from both sides, and the common base and the exclusions are reported.

Refund, for Fix Sprints ordered on or after September 26, 2026. If the day-30 count is not higher, we start the refund ourselves within five business days of the day-30 re-measure; you do not need to ask. The refund is $2,900. For a direct purchase, the refund returns the $2,900 Sprint payment. If your $490 Category Audit fee was credited, it returns the $2,410 Sprint payment plus the $490. You get back $2,900 in all. Any credited fee is returned once and is not also refundable under that measurement's own refund term. You keep the measurement findings and every Sprint deliverable.

Read the terms for orders on or after 13 October 2026.

Sign in at app.broadcastwell.com with a single-use email link that expires after 15 minutes. Keep access to your email secure and sign out when using a shared device. We do not store passwords.

Your account holds your email, company and category details, purchases, confirmed questions, measurement status, findings, receipts and fix status. Findings are delivered to a private folder shared with your payment email. Stripe processes payments; Broadcastwell does not receive your card details.

You can export your account data and request deletion inside the account. Deletion removes the account and its owned findings, receipts and fixes. Minimal order identifiers remain without the account profile for payment recordkeeping; Stripe retains its own records. Separately assigned existing client records may require our team to confirm the deletion scope.

Confirm your company, domain, category and question set before a measurement can run. Account status shows whether a purchase is queued, running, delivered or failed. The Category Audit is queued for results within 48 hours of your category confirmation. The purchase and refund terms on this page apply.

A free account requires no card. Free checks use one engine, Claude, and ten questions. No email is needed; runs are limited per network and per day, and by the site's daily allowance. Availability is shown in the account. Named connection tokens grant only the scopes you choose and can be expired or revoked; keep private tokens secure. A shared result link can be revoked from your account.

For agency engagements, each monthly report includes one revision round. The agency and Broadcastwell agree a fixed monthly delivery date at kickoff. Broadcastwell will not contact the agency's client and will not solicit that client during the engagement or for twelve months after the engagement ends. Broadcastwell will keep the agency's client list confidential. The agency is responsible for implementing the recommended changes.

The $490 white-label Category Audit is set out under One-time offers. Agency Wholesale is unchanged.

The 90-day registration protection extends to 180 days when a documented sales conversation with the prospect took place inside the first 90 days. Participation requires an application and written approval before introductions.

Referral Partner schedule, effective 13 October 2026. Earlier recorded agreements keep their applicable schedule.

The Referral Partner earns a flat $225 for every eligible referred client whose first Fix Sprint is paid (the upfront fee collected, or the pay-when-named charge collected after its request window), plus 10% of collected and retained program revenue for up to 12 paid months; no commission on the $490 Category Audit; a referred buyer who starts with the Audit and buys the Sprint within the protection window earns the partner the $225 on that Sprint.

The Strategic Partner schedule v 2026-10-SP and all other partner terms remain unchanged.

Every Audit figure comes from the published method, v1.1.

How to compare AI search visibility agencies before signing a contract

Questions about these terms go to hello@broadcastwell.com.

Privacy, Terms, Cookies