Absence Index, release 2026-09

Does AI name your insurance agency management software?

127 of 150 observed answers named Applied Systems, captured 22 September 2026 (UTC): 84.7%, with a 95% Wilson interval of 78.0% to 89.6%.

Insurance agency management systems, observed 22 September 2026 (UTC)

127 of 150observed answers named Applied Systems

19vendors checked in this category

5 of 19checked vendors named in none of the 150 observed answers

1 of 10buyer questions with no checked vendor named in any observed answer

Observed answers on stated dates, not a ranking. Every checked vendor on the Index

For one completed source-backed page or fix, Answer Repair is $490. Choose Live or Handoff before payment. We confirm Ready within 60 minutes during business hours. If anything is missing, a member of our team contacts you directly and finishes it with you. Due 48 elapsed hours after recorded Ready. If we miss the deliverable or deadline, we initiate a full $490 refund within five business days. You keep the work. You may also request a full refund within 30 days of delivery. Read the versioned terms.

For a white-label report and one paste-ready change, choose the Agency Deadline Audit, $490 per client report.

Fix one answer, $490 Free 10-question check (one engine)

Who the engines named

Applied Systems was named in 127 of 150 observed answers across ChatGPT, Claude, Perplexity, Google AI Overviews and Google AI Mode, more often than any of the other 18 vendors the Index checked in this category. Applied Systems on the Index.

5 of the 19 checked vendors were named in none of the 150 observed answers:

1 of the 10 buyer questions returned no checked vendor in any observed answer. This counts checked vendors only; an engine may still have named a vendor outside the checked set.

Also named often: EZLynx and HawkSoft. Every checked vendor's count and base is on the Index category page.

Answers were observed on 22 September 2026 (UTC) and released on 23 September 2026. These are observed answers on stated dates, not a ranking.

On the Index

What buyers ask

The ten buyer questions, adapted here into team voice. The original wording and captured answers remain in the published Index release.

Shortlist

What is the best agency management system for a small independent P&C agency?
What is the best agency management system for a growing commercial lines brokerage?
What is the best agency management system for a life and health benefits agency?

Alternatives

What are the best alternatives to EZLynx?
What are the best alternatives to Applied Epic?
What are the best alternatives to AgencyZoom?

Buyer evaluation

HawkSoft vs EZLynx: which agency management system is better?
Applied Epic vs EZLynx: which one is worth the price?
What should we look for when choosing an agency management system?

Specific workflow

Which AMS should a new scratch agency with two producers start with?

Where the five engines disagree

All five engines named Applied Systems most often. They differ further down the list; the per-engine counts are on the Index category page.

The vendor each engine named most often in its own observed answers
Engine	Named most often
ChatGPT	Applied Systems
Claude	Applied Systems
Perplexity	Applied Systems
Google AI Overviews	Applied Systems
Google AI Mode	Applied Systems

The sources the engines cited

The domains the engines cited most often in this category's observed answers, in the order the Index records them. Each domain's count and base is on the Index category page.

g2.com
ustechautomations.com
www1.appliedsystems.com
ezlynx.com
hawksoft.com
quotesweep.com
agencymate.com
selecthub.com
unlockedcrm.ai
softwareadvice.com

Renames and ownership changes in insurance agency management

When an insurance agency management vendor is acquired, taken private or rebranded, directories, review sites and trade press often keep the old string for months. ChatGPT, Claude, Perplexity, Google AI Overviews and Google AI Mode, which most buyers call Gemini, retrieve that stale material. A retired product brand without a former-name bridge can still appear in answers, while the living brand is missing from the same shortlist.

Renames and ownership changes with a public source
Old name	New name	Date	Owner or sponsor	Product brand	Source
Better Agency	GloveBoxCRM (GloveBox)	2024-12	GloveBox	Better Agency path into GloveBoxCRM	Source, Better Agency Read 2026-09-22
AgencyBloc (independent)	AgencyBloc (Resurgens portfolio)	2021-10 (ownership ongoing)	Resurgens Technology Partners	kept	Source, AgencyBloc (independent) Read 2026-09-22
AgencyZoom (standalone CRM)	AgencyZoom, part of Vertafore	Not dated in source	Vertafore (Roper Technologies)	kept	Source, AgencyZoom (standalone CRM) Read 2026-09-22
EZLynx	EZLynx, part of Applied Systems	Not dated in source	Applied Systems (Hellman & Friedman)	kept	Source, EZLynx Read 2026-09-22

What changes the answer

Entity and structured data

Publish Organization and SoftwareApplication markup that states the current legal name, product name, former names and sameAs links to the profiles engines already cite. When a rename or acquisition happened, add a formerly-known-as bridge so the engines can connect the old string to the living brand.

Answer pages

Write pages that answer the buyer questions above in buyer language, with no brand name planted in the question wording itself. Publish them on the vendor domain the engines already try to cite.

Source placement

Place accurate product and ownership facts on the directories, review sites, trade press and forums the engines cite in this category, listed above.

Crawler access and review presence

Confirm robots rules, rendering and any bot filter still let AI crawlers reach the answer and entity pages, and keep listings current on the review sites for this category so the engines retrieve one consistent name, domain and category label.

Choose the work you need.

For software companies

Answer Repair

$490One buyer question. One source-backed page or fix.

Live or Handoff, chosen before payment. Due 48 elapsed hours after Ready. Full refund on request within 30 days of delivery.

Fix one answer, $490

For agencies, white label

Agency Deadline Audit

$490One client report and a paste-ready change.

Ten agreed buyer questions, 150 planned answers and three prioritized fixes. Findings within 48 hours of recorded scope confirmation. Refundable in full within 30 days of delivery.

Agency Audit, $490

Fix Sprint

$3,900$3,410 after the $490 entry is credited, once

Six contracted pages or rewrites over 30 days, including any credited entry page. We agree one primary test before payment: naming, own-domain citation or buyer-task completion. We measure it again at day 30.

Includes ChatGPT Business Hub readiness parts 1 to 4. What readiness covers

Measured gain on the agreed test, or the full $3,900 back. You keep the work.

Talk to us

Care

$490 a monthOnly after setup

Integrity monitoring for up to 150 already-approved existing pages and two human hours a month. No new pages.

Includes ChatGPT Business Hub readiness parts 1 to 6, with the claim on the first day OpenAI opens the tool to you. What readiness covers

Each month we work the outside pages the five engines cite for your category: corrections, listings, profile claims and quotes offered to editors, each reported with its receipt.

The five engines are ChatGPT, Claude, Perplexity, Google AI Overviews and Google AI Mode.

An explicit purchase is required. There is no automatic enrollment.

Talk to us

Program

$5,500 a monthMonthly work, owned by you

Twelve pages or rewrites and 8 channel posts a month across Substack, WordPress, Medium, LinkedIn, YouTube and directories. A quarterly research study is written by our researchers. Up to 150 pages under management.

Includes ChatGPT Business Hub readiness parts 1 to 6, with the claim on the first day OpenAI opens the tool to you. What readiness covers

Each month we work the outside pages the five engines cite for your category: corrections, listings, profile claims and quotes offered to editors, each reported with its receipt.

The five engines are ChatGPT, Claude, Perplexity, Google AI Overviews and Google AI Mode.

You own the domain, content and exports. Day 7 brings the first approved page batch; day 30 includes the source-change log, buyer-path checks and separate measurement report.

Talk to us

150-page build

$6,000 plus $250 a pageIn batches of 25

Starts only after a 5-page paid trial. Each page must answer a distinct buyer need with real evidence.

If the facts support fewer useful pages, we build fewer. We agree the trial and batch scope before payment.

Talk to us

These scopes are agreed by conversation before payment. The 48-hour entry clock applies to Answer Repair and Agency Deadline Audit. Read the versioned terms for the work you choose.

Questions

Which insurance agency management software vendors did AI engines name most often in the September 2026 Absence Index?

Applied Systems was named in 127 of 150 observed answers across ChatGPT, Claude, Perplexity, Google AI Overviews and Google AI Mode. The next most named were EZLynx and HawkSoft. These are observed answers on stated dates, not a ranking; every checked vendor's count and base is on the Index category page.

Why does a rename change what AI engines say?

Engines retrieve public material that still carries retired product names, old legal entities and pre-acquisition domains. When those strings are not bridged to the current brand, the answer can name a name the company no longer uses, or skip the living brand entirely.

What should a insurance agency management software vendor measure first?

Start with the ten buyer questions on this page. Record, for each question and each of the five engines, whether the brand was named and whether the brand domain was cited. Keep the wording frozen between runs so the comparison stays valid.

How is Broadcastwell related to the vendors in this category?

Broadcastwell measures and fixes whether AI search engines name B2B software companies. It also publishes the Absence Index. It does not sell insurance agency management software, and no vendor commissioned this category's measurement.

Industries in the Absence Index

Cite as: Broadcastwell, The Absence Index, release 2026-09, 23 September 2026, method v1.1. DOI 10.5281/zenodo.22907695. This category in release 2026-09 on the Index. Data license CC BY 4.0. Every Audit figure comes from the published method, v1.1.

One buyer question. One completed repair.

We build one source-backed page or fix for $490. Choose Live or Handoff before payment. We confirm Ready within 60 minutes during business hours. If anything is missing, a member of our team contacts you directly and finishes it with you. The deadline is 48 elapsed hours after recorded Ready.

If we miss the deliverable or deadline, we initiate a full $490 refund within five business days. You keep the work. You may also request a full refund within 30 days of delivery.

Fix one answer, $490