Absence Index, release 2026-09
120 of 149 observed answers named Dentrix, captured 22 September 2026 (UTC): 80.5%, with a 95% Wilson interval of 73.4% to 86.1%.
Dental practice management software, observed 22 September 2026 (UTC)
Observed answers on stated dates, not a ranking. Every checked vendor on the Index
Dentrix was named in 120 of 149 valid answers, and its own domain was cited in 13 of 149. Captured 22 September 2026, Absence Index release 2026-09.
Watch on YouTube. Observed answers on stated dates, not a ranking.
For one completed source-backed page or fix, Answer Repair is $490. Choose Live or Handoff before payment. We confirm Ready within 60 minutes during business hours. If anything is missing, a member of our team contacts you directly and finishes it with you. Due 48 elapsed hours after recorded Ready. If we miss the deliverable or deadline, we initiate a full $490 refund within five business days, and you keep the work. You may also request a full refund within 30 days of delivery. Read the versioned terms.
For a white-label report and one paste-ready change, choose the Agency Deadline Audit, $490 per client report.
Dentrix was named in 120 of 149 observed answers across ChatGPT, Claude, Perplexity, Google AI Overviews and Google AI Mode, more often than any of the other 19 vendors the Index checked in this category. Dentrix on the Index.
4 of the 20 checked vendors were named in none of the 149 observed answers:
0 of the 10 buyer questions returned no checked vendor in any observed answer. This counts checked vendors only; an engine may still have named a vendor outside the checked set.
Also named often: Open Dental and Curve Dental. Every checked vendor's count and base is on the Index category page.
Answers were observed on 22 September 2026 (UTC) and released on 23 September 2026. These are observed answers on stated dates, not a ranking.
The ten buyer questions, adapted here into team voice. The original wording and captured answers remain in the published Index release.
The engines split. ChatGPT and Google AI Overviews named Dentrix and Open Dental most often, level with each other; Claude named Dentrix most often; Perplexity named Open Dental most often; Google AI Mode named Curve Dental and Dentrix most often, level with each other. The per-engine counts are on the Index category page.
| Engine | Named most often |
|---|---|
| ChatGPT | Dentrix and Open Dental, level |
| Claude | Dentrix |
| Perplexity | Open Dental |
| Google AI Overviews | Dentrix and Open Dental, level |
| Google AI Mode | Curve Dental and Dentrix, level |
The domains the engines cited most often in this category's observed answers, in the order the Index records them. Each domain's count and base is on the Index category page.
When a dental practice management vendor is acquired, taken private or rebranded, directories, review sites and trade press often keep the old string for months. ChatGPT, Claude, Perplexity, Google AI Overviews and Google AI Mode, which most buyers call Gemini, retrieve that stale material. A retired product brand without a former-name bridge can still appear in answers, while the living brand is missing from the same shortlist.
| Old name | New name | Date | Owner or sponsor | Product brand | Source |
|---|---|---|---|---|---|
| Patterson Companies Inc (public, Eaglesoft parent) | Patterson Companies (private) | 2025-04 (completed) | Patient Square Capital | Eaglesoft brand kept | Source, Patterson Companies Inc (public, Eaglesoft parent) Read 2026-09-22 |
| Planet DDS (Denticon) | Planet DDS (PE-backed, brand kept) | Not dated in source | Aquiline Capital Partners, Level Equity, Saratoga Partners | kept | Source, Planet DDS (Denticon) Read 2026-09-22 |
Publish Organization and SoftwareApplication markup that states the current legal name, product name, former names and sameAs links to the profiles engines already cite. When a rename or acquisition happened, add a formerly-known-as bridge so the engines can connect the old string to the living brand.
Write pages that answer the buyer questions above in buyer language, with no brand name planted in the question wording itself. Publish them on the vendor domain the engines already try to cite.
Place accurate product and ownership facts on the directories, review sites, trade press and forums the engines cite in this category, listed above.
Confirm robots rules, rendering and any bot filter still let AI crawlers reach the answer and entity pages, and keep listings current on the review sites for this category so the engines retrieve one consistent name, domain and category label.
For software companies
$490One buyer question. One source-backed page or fix.
Live or Handoff, chosen before payment. Due 48 elapsed hours after Ready. Full refund if we miss the work or deadline, and on request within 30 days of delivery.
For agencies, white label
$490One client report and a paste-ready change.
Ten agreed buyer questions,150 planned answers and three prioritized fixes. Findings within 48 hours of recorded scope confirmation. Refundable in full within 30 days of delivery.
$3,900$3,410 after the $490 entry is credited, once
Six contracted pages or rewrites over 30 days, including any credited entry page. We agree one primary test before payment: naming, own-domain citation or buyer-task completion. We measure it again at day 30.
Measured gain on the agreed test, or the full $3,900 back. You keep the work.
$490 a monthOnly after setup
Integrity monitoring for up to 150 already-approved existing pages and two human hours a month. No new pages.
Each month we work the outside pages the five engines cite for your category: corrections, listings, profile claims and quotes offered to editors, each reported with its receipt.
The five engines are ChatGPT, Claude, Perplexity, Google AI Overviews and Google AI Mode.
An explicit purchase is required. There is no automatic enrolment.
$5,500 a monthMonthly work, owned by you
Twelve pages or rewrites and 8 channel posts a month across Substack, WordPress, Medium, LinkedIn, YouTube and directories. A quarterly research study is written by our researchers. Up to 150 pages under management.
Each month we work the outside pages the five engines cite for your category: corrections, listings, profile claims and quotes offered to editors, each reported with its receipt.
The five engines are ChatGPT, Claude, Perplexity, Google AI Overviews and Google AI Mode.
You own the domain, content and exports. Day 7 brings the first approved page batch; day 30 includes the source-change log, buyer-path checks and separate measurement report.
$6,000 plus $250 a pageIn batches of 25
Starts only after a 5-page paid trial. Each page must answer a distinct buyer need with real evidence.
If the facts support fewer useful pages, we build fewer. We agree the trial and batch scope before payment.
These scopes are agreed by conversation before payment. The 48-hour entry clock applies to Answer Repair and Agency Deadline Audit. Read the versioned terms for the work you choose.
Dentrix was named in 120 of 149 observed answers across ChatGPT, Claude, Perplexity, Google AI Overviews and Google AI Mode. The next most named were Open Dental and Curve Dental. These are observed answers on stated dates, not a ranking; every checked vendor's count and base is on the Index category page.
Engines retrieve public material that still carries retired product names, old legal entities and pre-acquisition domains. When those strings are not bridged to the current brand, the answer can name a name the company no longer uses, or skip the living brand entirely.
Start with the ten buyer questions on this page. Record, for each question and each of the five engines, whether the brand was named and whether the brand domain was cited. Keep the wording frozen between runs so the comparison stays valid.
Broadcastwell measures AI search visibility for B2B software and publishes the Absence Index. It does not sell dental practice management software, and no vendor commissioned this category's measurement.
Cite as: Broadcastwell, The Absence Index, release 2026-09, 23 September 2026, method v1.1. DOI 10.5281/zenodo.22907695. This category in release 2026-09 on the Index. Data license CC BY 4.0. Every Audit figure comes from the published method, v1.1.
We build one source-backed page or fix for $490. Choose Live or Handoff before payment. We confirm Ready within 60 minutes during business hours. If anything is missing, a member of our team contacts you directly and finishes it with you. The deadline is 48 elapsed hours after recorded Ready.
If we miss the deliverable or deadline, we initiate a full $490 refund within five business days. You keep the work. You may also request a full refund within 30 days of delivery.
Fix one answer, $490